A little help.

Email [email protected]. Please include your device, iOS version and level number. Never send passwords, card numbers or Apple credentials.

Restore your purchase

Tap the middle gear on the home screen, then Restore purchase using the original Apple Account.

Why are some levels still locked?

Purchasing grants access to all chapters. Levels still open with progress, with up to four uncleared levels available at once.

Sound, haptics and language

Use Settings to change sound, haptics and English/Simplified Chinese. Sound can play in silent mode; you can still mute it in the game.

Where is progress saved?

Stars and settings stay on this device. Restoring a purchase restores access, not deleted level progress.

How do the shards move?

Tilt your iPhone. Motion is used locally for the effect, never recorded or uploaded.

Refunds

Apple handles payments and refunds. Use Apple’s Report a Problem service to request a refund.